HOW DO I RETURN MY klshopcalzature.com ORDER?
If you’re unhappy at any point during those 20 days, simply follow the steps above (or see below for additional options) to send your order back free of charge, no questions asked.
FREQUENTLY ASKED QUESTIONS
WHAT IS KL SHOP CALZATURE’S RETURN POLICY?
You can return klshopcalzature.com orders for any reason within 20 days of the shipping date. After 20 days, you can still return items if they’re unworn and unwashed. You can choose one of the following options:
- You email or phone us to request the return, we will explain how to proceed after we have requested the withdrawal by DHL on an agreed day;
- You can also return your order to KL SHOP Calzature in Bibione (Corso Europa 6, 30020 Bibione – VE); please email or phone us if you desire to change your shoes, we will do everything to satisfy you!
WHEN WILL I GET MY REFUND?
Once we’ve received and processed your return, we will issue your refund to the original payment method within three – five business days.
CAN I EXCHANGE MY ORDER?
If you’d like to exchange your klshopcalzature.com order for a different size or color, please give us a call at +393491340770 or write an email to klshopcalzature@gmail.com
